1: How the New Science of Success Works

Key Learning Outcomes

By the end of this module, you will be able to:

1. Refresh and align your understanding of what emotional intelligence is and how it works.
2. Understand the four-domain model of emotional intelligence (EI) and the 18
   competencies that support the four domains.
3. Identify which competencies you need to develop to lead others effectively through a self-assessment form.

Roadmap

• The Anatomy of Emotion
• The Definition of Emotional Intelligence
• The Four-Domain Model
• The 18 Competencies